Returns & Exchanges

Our Satisfaction Guarantee:

At Ohio Originals, we're confident you'll love your apparel! We guarantee all our products are free from defects in materials and workmanship. If you receive a defective item, we'll happily replace it free of charge.

Reporting Quality Concerns:

Please inspect your order upon arrival. If you have any concerns about the quality of your item, please contact us as soon as possible at info@ohiooriginals.com. To expedite the process, please include your order number and photos of the defect.  We must receive your notification within 7 days of the delivery date.

Returns for Defective Items:

Once your return is received and inspected, we'll send you a replacement of the same item.

Important Notes:

Made-to-Order Items: Because our items are made-to-order with your chosen design and size, we do not offer returns or exchanges for reasons other than defects. Please double-check your order details, including size, color, and design, before completing your purchase.

Non-Defective Items: We cannot accept returns or exchanges for non-defective items, such as if you ordered the wrong size or simply changed your mind.

We appreciate your understanding of our return policy. If you have any questions, please don't hesitate to contact us!