We stand behind everything we make.
If your order arrives with a printing issue, manufacturing defect, or damage, we'll replace it at no cost to you.
Please inspect your order when it arrives.
If something isn't right, email us at info@ohiooriginals.com within 7 days of delivery and include:
Your order number
A brief description of the issue
Photos of the item
Once we review the issue, we'll work quickly to make it right.
Most Ohio Originals products are made to order specifically for you.
Because of that, we cannot accept returns or exchanges for:
Ordering the wrong size
Ordering the wrong color
Ordering the wrong design
Changing your mind after purchase
General fit or preference issues
Please double-check your order before completing checkout.
We recommend reviewing the sizing information on each product page before ordering.
If you have questions before placing an order, we're happy to help.
We're a husband-and-wife team based in Northwest Ohio and we want you to have a great experience.
If you have any questions about your order, reach out anytime at: